Seller Rating:
My family selected Joan Byrd because of her experience in our neighborhood and her character. Joan invested time learning our goals and objectives and created a plan for us that was much more than just numbers. She advised us on repairs, improvements, showcasing, appraisals, and so on. Joan also learned our aspirations in terms of closing and post closing. She had advice around other neighborhoods, purchases, rentals, and the mortgage environment. In summary, Joan didn't simply help us buy and sell a home. Joan gave my wife actionable advice that enabled us to transition from one lifestyle into another at an important time in our lives. She provides insight, advice and guidance. She is earnest, caring and patient. She is effective. Together, these things are much more important than transactions, alone.
Joan set the stage for the sales process by discussing them before we signed and listed. There were no surprises. One of the least frequent, most important, events in our lifetime moved step by step just as she indicated it would. When issues arose, as they inevitably do, Joan handled them or gave us instructions. Smooth and timely.
When you're working with a quality human being with subject matter expertise, complexity and the unexpected are easy to address. Joan Byrd is a quality human being who we trusted to handle the largest financial transactions in our lives. We trusted her to facilitate moving to the next phase of our lives. We are glad we did and recommend her unreservedly.
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Sean And Leslie Mchale,
May 2021